Returns & Exchanges
At Phylos Bioscience, we strive for perfection in every stitch, but if your purchase isn't the perfect fit, we offer a seamless 30-day return policy for all unworn apparel. Items must be returned in their original condition with all tags attached to ensure a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack your items in their original packaging and securely attach the prepaid shipping label provided via email.
Ship It Back
Drop off your package at any authorized carrier location; be sure to keep your tracking receipt for peace of mind during transit.
Receive Your Refund
Once our quality control team inspects the returned garments, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing